Privacy Policy

Last updated: September 2026

Information We Collect

When you interact with our website or place an order, we collect information necessary to process your request and improve our services.

Information You Provide

When placing an order or contacting us, you may provide:

• Name and contact details including email address
• Shipping address for order fulfillment
• Payment information processed through secure third-party payment processors
• Communication preferences and any specific inquiries you submit

Automatically Collected Information

Our website automatically collects certain technical information when you visit:

• IP address and general location data
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website or search terms used to find us

How We Use Your Information

We use collected information for the following purposes:

• Processing and fulfilling your orders, including shipping and customer service
• Responding to your inquiries and providing support
• Improving our website functionality and user experience
• Sending order confirmations and shipping updates
• Analyzing site traffic and usage patterns to enhance our services
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third-party companies that assist with payment processing, shipping, and website hosting. These providers have access only to information necessary to perform their functions and are obligated to maintain confidentiality.
• Legal Requirements: We may disclose information when required by law, court order, or legal process, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS protocols
• Secure server infrastructure with regular security updates
• Access controls limiting who can view your information
• Regular security assessments and monitoring

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our protections.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order information is typically retained for seven years to comply with accounting and tax regulations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information, subject to legal retention requirements
• Objection: Object to certain processing of your information
• Portability: Request transfer of your information in a structured, commonly used format

To exercise these rights, contact us at [email protected]. We will respond to your request within thirty days.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of sixteen. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. For significant changes, we may provide additional notice through email or a prominent notice on our website.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: [email protected]
Address: Amethyst-delta Ltd, 42 Threadneedle Street, London EC2R 8AY, United Kingdom