Amethyst-delta Ltd
42 Threadneedle Street
London EC2R 8AY
United Kingdom
Monday to Friday: 9:00 - 17:30 GMT
Saturday: 10:00 - 14:00 GMT
Sunday: Closed
Email inquiries are reviewed daily, including weekends, though responses may be delayed outside standard hours.
Order inquiries: Include your order reference if you have one. We can track shipments and provide estimated delivery timeframes.
Product questions: Describe which collection interests you and your intended use. We can recommend the most suitable option for your travel style.
Bulk or institutional orders: Contact us directly for volume pricing and customization options. We work with travel schools, outdoor education programs, and tour operators.
We regularly evaluate new regions to map based on traveler interest and our ability to source reliable local contributors. If there's a specific area you'd like to see covered, email us with details about why that region would benefit from our approach.
Our office is located in central London, though most customer communication occurs via email for efficiency and record-keeping purposes.
We prioritize clear, detailed responses over rapid but superficial replies. If your question requires research or consultation with our mapping team, we'll let you know an expected timeframe.
For order-related inquiries, having your order number readily available helps us assist you more efficiently, though we can locate orders using the email address used during purchase.
Technical questions about map reading or navigation techniques are welcome. We're happy to clarify how to interpret specific elements on our cards or suggest approaches for different terrain types.